Help Order Process

Shopping basket

Please define the item quantity, method of payment and shipping option in the shopping basket.
By clicking the button Go to checkout" you will start the order process.

Login

You must be signed in, if you haven’t already gone to the login. To do so, you must enter your email address and your password.
Is this your first time ordering in our online shop?
In that case, please state only your email address and select „I am a new customer".

Invoice address

Please state your complete invoice address. In this step you must confirm your acknowledgement of our general terms and conditions. Please read our GTC and tick the box.
You only need to define a password if you are a first-time customer.

Delivery address

In this area you can select the delivery address you need your goods shipped to. If the correct address does not show up, please enter it as a new delivery address.

Direct debit

Upon selecting the payment option direct debit, you will now be asked for your bank details. Please make sure to spell your bank account details correctly.

Order overview

In the last step you are shown an overview of all data and items including the total amount.
By clicking the button "Submit order" your order will be sent and is now legal and binding.
The sales contract is made legally binding by the email confirmation of the supplier.