Return Policy

Right of Return

You can return the merchandise you received within 2 weeks without indicating reasons by return shipment. At the earliest the time limit begins with receipt of the merchandise and this policy. Only in the case of non-package transportable merchandise (e.g. for bulky merchandise) can you declare the return by return request in the written form e.g. per letter, fax or email. The punctual dispatch of the merchandise or the request for return suffices for ensuring the time limit. In any case we bear the costs and risk for return shipment. Return shipment or the return request is to be sent to:

pepeo.de
Tobias Krist

Käthe-Kollwitz-Straße 22
04600 Altenburg

Germany

Fax: +49 721/ 15 12 33 915
info@pepeo.de

Consequences in the case of return

In the case of an effective return the mutually rendered services are to be released and if applicable any usage drawn (e.g. use benefits) to be compensated. Compensation can be demanded in the case of deterioration of the merchandise. This does not apply if the deterioration of the merchandise can be solely associated with its examination, as it would have been possible in a store for example. Furthermore any demand for compensation can be prevented by not using the merchandise as an owner and by refraining from anything that can lessen its value.

End of the return policy

Warranty

Warranty is subject to legal regulations in which, in the case of defective merchandise, we reserve the right to repair or replace the merchandise according to your choice.

Should the rectification of defects conclusively fail or is the replaced merchandise also defective, you can demand a refund of the stipulated price for the return of the merchandise or a reduction of the purchase price. For information regarding possible manufacturers’ warranties please refer to the product documentation.

Miscellaneous

We store your orders. Should you misplace your order papers please contact us via email/fax/telephone. We will gladly send you a copy of your order information.

Supplier Identification:

pepeo.de

Tobias Krist

Käthe- Kollwitz- Strasse 22

04600 Altenburg

Tel. 0049 (0) 3447 - 504950

Fax. 0049 (0) 721 - 151417724Mail: info@pepeo.de

Internet: www.pepeo.de

VAT ID: DE23584646